China各地优化服务 保障群众温暖过冬
CCTV.com reports (Xinwen Lianbo): As the weather turns colder, many parts of northern China are successively entering this winter's heating season. Localities are proactively asking residents about their needs, improving services, and taking multiple measures to keep people warm through winter.
央视网消息（新闻联播）：天气渐冷，北方多地陆续进入今冬供暖季，各地主动问需、优化服务，多举措保障群众温暖过冬。
Heilongjiang has fully begun winter heating. In Harbin, local authorities inspected, repaired, and upgraded heating equipment in advance, dynamically adjusted heating parameters, and arranged for operations and maintenance staff to work rotating shifts around the clock. In Baiyin, Gansu, heating began half a month earlier than the usual November 1 start date. Previously, the heating authorities upgraded existing heating platforms and heat exchange stations. Stable heating is now being supplied across more than 30 million square meters of heated space citywide. Beginning October 13, various parts of Jilin successively started heating ahead of schedule and set a service target of raising the minimum indoor temperature for residents during this year's heating period from 20°C to 22°C. Multiple measures are being taken to improve heating quality and efficiency, ensuring indoor temperatures meet standards and residents are satisfied.
黑龙江全面开启冬季供暖，在哈尔滨，当地提前进行供暖设备检修升级，动态调整供暖参数，并安排运维人员24小时轮班值守。在甘肃白银，供暖时间由往年的11月1日提前了半个月，此前，供热部门对现有供热平台、换热站进行了升级改造，目前全市3000多万平方米供热区域实现稳定供暖。13日开始，吉林多地陆续提前供暖，并明确了今年供暖期居民室温最低由20℃提升至22℃的服务目标，多举措推进供暖提质增效，让室温达标、群众满意。
Heating must be supplied, and it must also be supplied well; technology is key to making that happen. Before the heating season, Jinan, Shandong, promoted large-scale upgrades of heating facilities. The city's 18 relay pumping stations and more than 2,000 heat exchange stations were fitted with intelligent AI systems, enabling unattended operation and autonomous AI inspections. The shift from 'heating based on the weather' to 'heating based on data' allows for more precise indoor temperature control, avoids wasting thermal energy, and makes heating more stable.
暖气供得上，还要供得好，科技助力是关键。山东济南在供暖之前推动供热设施规模化升级，全市18个中继泵站和2000多座换热站换上AI智能系统，实现无人值守、AI自主巡检，从“看天气供暖”到“看数据供暖”，让室温控制更精准，热能不浪费，供暖更稳定。
This year, heating services in various localities have also shifted from 'passively receiving complaints' to 'proactively asking about needs.' Starting this month, several cities launched dedicated home-visit services. Northern Xinjiang fully entered the heating season on October 15. In Urumqi, local authorities investigated problems frequently reported by residents, such as pipeline leaks, in advance to ensure the smooth operation of heating systems. In Yining, focused efforts this year also resolved problems in some older residential communities, including insufficient heat at the ends of heating networks and high network losses.
今年，各地供暖服务还由“被动接诉”变为“主动问需”，从这个月开始，多个城市启动专项入户服务。新疆北部从15日开始全面进入供暖季。在乌鲁木齐，当地提前对群众反映集中的管网泄漏等问题进行排查，保障供暖系统平稳运行。在伊宁，今年也重点解决了部分老旧小区供暖末端不热、管网损耗大等问题。